All of our customer testimonials are absolutely genuine. We appreciate the comments we receive from our customer`s to ensure we maintain our high standards and deliver the best possible experience to each and every one of our customer`s, and also to try and improve our service in any way we can. Your suggestions and comments are as important to us as the quality of the bollards and barriers we supply. If there is something we can improve on or we have fallen short of your expectations, we would welcome these comments as well.
We can provide you with any of our customers contact details below, who have agreed to provide a personal testimonial and will also respond to any concerns or remarks about our service you may have. Just ask and we will put you in touch…
“I was very happy with the work and your team where very pleasant and dare I say patient, with all the people coming up to them asking about the bollard installation!!
“Just to say I am really delighted with the bollards and your installation team.
I was kept informed via mobile for about an hour before they were due to arrive.
They were late due to appalling traffic in Bath but they kept in touch on a regular
basis untill they arrived. On arrival they immediately set to work and did a really
great job digging down into virtually impenetrable bath stone to put in two telescopic
steel bollards. I can’t speak highly enough about their application to the job, their
determination to install on a really difficult site, and the end result. They know
what they’re doing, have all the equipment, and have a real pride in the end result.
British workers usually get a bad press. Your team had a great sense of humour, were
very customer focused, and really efficient in their team approach -
Hi, just to say thank you very much for your excellent service. Your fitter done a great job fitting our bollard and it looks great.He was very polite and helpful, and no mess was left at all. I will have no hesitation in recommending your company. Once again thank you very much.
Geoff Cole -
“Thank you so much, the bollard looks splendid. I must add that your workmen were wonderful and the job they executed excellent”
“Would you please pass on my thanks to the gentlemen who installed my parking post, they were very kind and helpful and I will certainly have no problems in recommending your company to any of my neighbours”
“I just wanted to thank you for the installation of my new bollard. I was very impressed with my installers work and the finish of the installation”
“We are very pleased with the work done today, very efficient. Thank you also for the prompt action to install our post” Regards
“Thank you for your work yesterday, the guys did a great job and were very professional. We will highly recommend your company and use you again” Kind regards
“Hi, Just a quick note to say thanks for your excellent service. My installer came today and installed the bollard and took time to show the missus how to use it. Great service from start to finish. Sadly these days, that's the exception and not the norm”
“From a happy customer -
“Hi, I must say I was very impressed with my installer this morning & the quality of the product & finish. He started just as I was leaving to take the kids to school so thought I'd have a bit of time to do some errands on the way back, but he was super quick & had finished before I returned! Thanks & regards”
“ I do not ever write testimonials, as to be frank I always seem to be disappointed with the way firms treat their customers with complete disregard, however, this firm is first class. You installed two bollards at my property, efficiently, great advice from the very first call and brilliant advice over the phone. Took the time to understand what I wanted and any concerns I had. Fitting team were spot on, excellent communication on the day and were happy to discuss any points about the fitting, nothing was too much trouble.
For anybody reading this testimonial, maybe like me you have rung these guys off the Internet and may be concerned, however, please do not be as they are evidently specialists at what they do and pride themselves on giving clients first class service, where ever you are in the UK. Best of luck to all of the team who dealt with me”
“ Hi, I’ve just had my bollard fixed and would like to say how impressed I was with your operative, the standard of work was 1st class, being clean and tidy he carried out the work excellently and left the drive spotless.
Again thank you all very much. I will certainly recommend your services”
“ Thank you! You guys are legends, just redone all the drive and it looks well smart. Over the moon with the post! Nice lad as well who fitted it, couldn't be happier!! There's a few of my neighbours looking at getting one already! Top notch”
“Just a thank you for the efficiency of your service and the quality of the product we had installed today.
Even though i had my phone on silent and missed your messages, we were first call of the day so no worries there.
My installer was also prompt and professional, making sure we knew how to operate the bollard before he left, many thanks”
“ Just want to say thank you for the great service. My installer was spot on and am very pleased with everything all round”
“ Hi, Just a line to say thank you for carrying out the removal of the old bollard and the fitting of the new one at our car park entrance, well pleased with the whole thing from start to end, your operative was exceptional and thanks for the quick response to the request for additional keys, I had them before I had a chance to pay you.
We will certainly use you again and we have already recommended you to the builders merchants next door, (they admired the install), we would not hesitate to recommend you to others as well, the bollard itself along with the floor finish is great and was far superior to the old one, great to do business with companies like yourself”
Thank you “Direct Bollards” for a brilliant service from ordering to installation. The whole process was handled very professionally and promptly. The quality of my bollard is incredible and easy to use. This added security has put our minds at rest or Motor Home is now safe and secure. The installation was excellent and the site was left spotless. I would definitely recommend your company.
Hi Colin, My installer has just finished……super product and great installation…..really pleased…..lovely job
“Hi Colin, Just returned from holiday and saw my new bollard gleaming in the driveway. Thanks for doing a great job. It looks very impressive. The neighbours are very envious I am sure. Thanks and will recommend you to anyone interested. Best wishes”
“Hi Jacqueline, please accept our thanks for a job well done. Really pleased with the quality of the bollards. No more problems with unauthorised parking”
“Hi, I have just got in from work to find the key you sent me in the post for my bollard, I just tried it in the lock and it's working as smooth as a baby's bottom. Thank you so much for your great customer service”
“Hi, I just wanted to say what a good job my installer did for me. Very fast, neat and tidy. The product is also first class”
Thank you, I have to say that you have all been a pleasure to deal with.The two guys on site were so pleasant and helpful, but most of all happy on such a miserable day. I will have no trouble in recommending you to others”
“I’d like to thank you for completing the last installation for us – we are very impressed with the quality and ease of use of the bollards, Kind regards”
“Hi Colin, Just like to thank you and in particular the installer for an excellent job on Saturday.
“Hi, I just wanted to thank you for your help when ordering. Very professional service and job.
“Hi Colin, Many thanks for the automatic bollard installation. Also thank you for doing such a good job and for the long hours to get the job completed. We are very pleased with it all”
“Hi, I've been meaning to drop you a line to say that my installer did a stella job and I was well impressed.
Thank you very much and all the best”
“Sir/ Madam,I just got home to a brand new bollard set up looking like it did 3 years ago, brilliant! Thanks for the good work all concerned. Much appreciated”
“ First rate service, speedy installation on the arranged day by all of your team. Highly competitive price. I can’t fault any aspect from my first enquiry to final installation. Highly recommended”
“Can I just say what a great install and service you have provided! Really pleased and will definitely recommend you and use you again. From the initial booking of the installation, the whole process was handled efficiently and professionally. The quality of the unit and the workmanship with installation was fantastic. Even on a recently paved drive the install kept everything looking great and everything was left clean and tidy. I would definitely recommend and reuse Direct Bollards in the future”
“Just to say thank you for installing my bollard recently, efficient and helpful phone conversation, my installer kept us informed about his arrival time , did a fine installation and left the driveway spotless. I will definitely recommend you to others”
J. Taylor -
“Hi, I would just like to say a big thank you for the work that has been carried out, from the 1st phone call everything has been spot on. Also I would just like to mention my installer. He was very professional & polite, he even rang twice on the day of fitting to say what time he would be there, & also rang me later that night to see if we was happy with the work. So on behalf of my wife & myself he's a credit to your team, thanks again”
“Just to say I am so pleased with my bollard. One of my neighbours has asked me where I got the bollard from and I have given them your number. If any more neighbours are interested, I'll give them your details.
With kind regards Michelle”
“Hi,Just wanted to take the time to say a huge thank you to you and your team for the work undertaken on Tuesday. From the first contact with your company, I have been so impressed with the level of customer service from start to finish. The expertise and advice has been superb.
I must also take the time to thank the installation team on their workmanship. They produced what can only be described as a top quality job, ensuring that the finished product was perfect before they left. They kept me informed on their timings from expected arrival to expected finish and left the property in immaculate condition.
Over a very good job done and I would highly recommend your company for anyone looking for a similar installation.
Thank you all again”
This is just to thank you for arranging the installation of our parking posts even if we had originally ordered yellow, we settled for black when you were out of stock, and found, when they arrived, they were green! However, we're happy with the colour. Hopefully, now that should do the trick with regard to nuisance neighbours.
“Hi, Just to let you know my installer did a first class job yesterday and I am very pleased with the whole experience !
This is the first company I have experienced where I have NOT had to say much to the company workman regarding any aspects of the actual job. The installer knew exactly what he had to do, how he was going to do it and the exact order of the steps from inception right up to completion. I was happy to make tea for this very pleasant young man who did a professional job to a very high standard and I would highly recommend Direct Bollards to anyone considering such an installation. A very happy customer”
“ Hi, Just got back from work and am so pleased with the bollards. My installer has done a great job! They look stylish and are seriously robust.....a win win situation! Many thanks for your prompt and efficient service”
Thanks for doing such a good and professional job. The bathroom fitters were remarking what a good product it is.
Please pass on my thanks to my installer -
“Hi, I just wanted to say what an extremely friendly and helpful company you are.
I rang a couple of weeks ago and Jackie gave me lots of time, information and help choosing the correct product for me. At no point was she pushy or trying to sell. The job was booked in and completed last Wednesday an installer who was friendly and helpful and left the job very tidy. Many thanks, I would recommend you entirely“
“Wow what an amazing job my installer did! Many thanks, my neighbours are very impressed!
“We are absolutely delighted with the installation of our bollard and neatness of the job carried out by the installer. If we have any neighbours or friends who want any bollards, we will pass on your details. We are so pleased to have used your company. Your website is very easy to manoeuvre and find your way around, Kind regards”
“I am writing to say how much I appreciate the service received from your company. From my first contact, I have received good advice, efficient administration, courtesy and an excellent job done when the bollard was installed yesterday. I would have no hesitation in recommending you to anyone requiring a similar product. Thank You”
Thanks for the receipt, I am delighted with my bollard and the very high standard of fitting. I am pleased that I went with the lift assisted bollard as it makes it so easy to use. I had a very nice conversation with the gentleman that installed it as he was busy working! I hope that you continue to be busy with installations, with a great choice of bollards to choose from, great prices and such good quality installation, you company deserves to do very well. Thanks again”
H. Weinholt -
I would like to say that I'm very pleased with your service. My installer was a very nice person and professional.
And thanks to you for your help and patience”
N. Fernandez -
“Thank you for a great product. I was really impressed with this companies professional attitude from start to finish. The turnaround time from order to installation is another part of the companies great service. Special thanks to all of your team.
Pick up the phone and give these guys a call you will NOT regret it”
“Many thanks indeed for such a brilliant job done by my installer today in fitting
our new security bollard -
“Hi Jacqueline and team, I would just like to say that the service you have provided has been exemplary, what a pleasure to meet him and see the professional manner in which he did his business. The finish is outstanding. Once again thank you for your professional approach from the off by yourselves. I would recommend your company to anyone”
“I would like to thank you for an excellent product and also for you to note that the installer did a really good, professional job”
“I would like to thank you for providing and fitting my security bollards today. My installers work was flawless and I’m very impressed with the finished result. I am 100% satisfied and would always recommend your products and services”
“Many thanks Colin and colleagues. Just cam back and checked over the work -
“Hi Jacqueline, we would like to thank yourself and Colin for all your help regarding this order for our communal alleyway. Also a thank you to the installer for the good job installing the bollard and clearing up afterwards”
“Hello, just to say a big thank you for fitting our security post on time and in a professional manner. Great job by my installer! It looks great and does the job better than we thought. Would recommend Direct Bollards and would use them again should we ever need to. Well done!”
“ Thanks for a wonderful job, so tidy so neat”
M Mckiernan -
Your installer has just finished, what a superb job he’s done. I’m very happy”
“ I would like to take this opportunity to thank you and all of your team for all of your advice, of which there has been plenty. Your customer service is second to none and I would have no problem recommending you even if we haven't yet done business.
Thank you again”
“ Hi, The bollard was installed today as arranged and following my inspection, I am pleased to say the outcome is very satisfactory and the site was left in good order. The only issue was that the additional keys were not supplied but I believe this is being addressed and they will be sent to me at the address below.
I will gladly use your services again if the occasion arises”
“ My installer did the job for us this morning and I was much pleased with his service. Give my thanks to him again”
“ Hi,Thanks for today, very helpful and nice job!”
“ Hi, I would like to say how pleased I am with the service I received from yourselves . The whole package from ordering to installation was excellent . Your installer arrived bang on time( 7.30 am ) and I live 250 miles away from your company ! His attitude was brilliant and he left no mess whatsoever . A breath of fresh air, Thanks to all concerned”
Many thanks, please feel free to use the below as a testimonial.
“ I had two telescopic security bollards fitted. The bollards seem good value and very high quality and the fitting service was first class. I was given a date for install and received a phone call the day before to firm up the time and then another call on the day to advise when he would arrive. The fitter was friendly, helpful, very tidy and did a marvellous job.
I would recommend this firm to anyone”
“Thank you or an excellent installation, the guys did an excellent job and the bollards look great”.
“Just to let you know the installers were doing a grand job of accurately spacing out the posts and levelling due to the slant in the ground before I left for work. So I was confident to know your guys were taking pride in getting it perfect! The bollards look premium and the team was able to quickly show me how to use one of them. Good smooth action and easy to do, so that's great! I will have a play with them again this eve when they will be fully installed”
Thank you for sorting out our key problem. A mark of an excellent company is not how they do the ‘ everyday ‘ but how they deal with problems !
“You did a fantastic job on installing my bollard and an equally brilliant one on reinstating my drive with a sandstone looking compound to match the existing flagstones. Would you possibly be able to tell me what was used as I would like to reinstate some existing damaged areas on the drive with the same material”
“ Thank you very much for a very nice job and thanks again for the help in me choosing my posts and will happily recommend you to anyone wanting security posts in the future”
“I would just like to let you know how pleased I am with the two bollards that were installed this morning. The job was done quickly and professionally and they really do look great. Thank you. I've also just recommended your company to my neighbour.
“ Thanks for the copy invoice and for an excellent job well done!
Really pleased with the professional installation and would highly recommend to anyone else thinking of having a bollard installed for security reasons! Thanks again”
“ I am very grateful for the time you have taken to help my mother last week. Even though we had to change the time of your arrival, it was never an issue for your fitters. She was very appreciative of your team who she met, and was particularly pleased that no mess was left behind for her to clean up, which she was dreading. I would have thanked the chaps myself but had to be elsewhere, so on my behalf, please pass on my gratitude “
“ I have never had the desire to make a comment on a service until now. I have been wholly impressed by the way you have handled my parking issue and helped me to overcome the constant abuse of my parking space. I feel a weight has been lifted. I am just so pleased and thank you all so much for all of your help “
C. Willesden -
“ Can you pass on my thanks again to my installer. A great lad, was a pleasure to deal with, very efficient and informative, he was here for an hour but it felt like 10 minutes, worked like clockwork, a real asset to your business “
Many thanks & best wishes,
J. Trint -
“ Hi Jackie, I have included the payment confirmation with this email, and by the way your installation team have done an excellent job today. They kept me informed of where they were and although they were a little late, they more than made up for it with the way in which they carry out the job in hand. A very professional installation, can’t fault it in any way, and you have been a great help.
Carry on the good work ! “
C. Hivez -
“ We would like to express our thanks for the manner in which your company has dealt with our problem. You talked us through our options several times and have helped us to order the right bollard for our driveway, which we are over the moon with. Your team have been today and installed our bollard, with no mess or major disruption to our drive. The bollard is perfect for what we need. A job well done by all”
Mr & Mrs J. Holme -
“ I wish to thank you and your colleagues for all the help and guidance provided
throughout the process, from initial contact, to installation today. The guys doing
the work this morning were so efficient and co-
Thanks again; and should anyone I know need your expertise, I will certainly recommend Direct Bollards Ltd “
“ I felt I had to take the time to say what a great service you guy’s provide. I was apprehensive before I ordered but you put my mind at ease and with reason. No mess, nothing too much trouble, an all round service I will recommend,
Again, many thanks “
“ I must thank you for the excellent service I have received from your company. From my initial phone call, which was answered by helpful Jackie rather than a machine, I experienced great customer care. Nothing seemed to be too much trouble. Colin called back promptly to answer some technical questions, demonstrating his detailed knowledge of the product. My installer took the trouble to call me in advance to let me know when he would be arriving, and when he did arrive, the job was carried out swiftly and to a very high standard. Despite having a long drive ahead of him to the next customer, he took the time to clean up any mess and to demonstrate how to operate the bollard.
It has been a pleasure to deal with such a professional group of people, who clearly take pride in their work and who recognise the importance of customer satisfaction. I would not hesitate to recommend you to friends, family or colleagues”
M. Baldwin -
“ I would just like to thank yourselves, my installer especially for our wonderful security post. Not only was he on time, he was bright and breezy and made an exceptional and professional job of installing the post. I would have no hesitation in recommending you”
Thank you again,
J. Chambers -
“ I am very pleased with the service that you have provided, the install is great. Thanks very much”
Y. Baldry -
“Just wanted to say a big thank you for the amazing service you have given me. Not wishing to go into the detail, I rang you only five days ago with a desperate plea for help with a bollard.
Not only did you give quality advice but you were able to to arrange for the bollard to be fitted five days later. My installer was a star, both in terms of the quality of the job and the pleasant way in which he carried it out.
I have to be honest and say I am not easy to please, so for me to write this is praise indeed”
N. Moore -
“ I had 3 security posts fitted today. I'd like to state how impressed I was with
the whole service from ordering to having the posts fitted. My installer was on time,
kept me updated when he was due to arrive, very friendly and polite individual.
The installation was carried out with the utmost professionalism, very clean, efficient and I'd certainly recommend you to family and friends! The work carried out was actually better than I had ever expected!
Keep up the excellent work”.
D. Humphries -
I would like you to pass on my thanks to the lads.
I was away from home today as work commitments but true to there word they had sent a text to keep me informed of what time they would be arriving to complete the job in hand.
And what a job they have done the work they have done is outstanding a total credit to your company”
E. Parr -
“Just a note to say many thanks for your prompt and efficient service. We are delighted
with the service we have received, from start to finish.
The office staff were courteous, helpful and informative, the ordering process was simple. The product itself is just what we need and the installation service was excellent.
Mr & Mrs I M Conner -
“I am very pleased I found your website and thank you for an excellent job on the parking post. I would definitely highly recommend your company to any of my neighbours and would certainly use you again in the future. The work done was handled well and any issues dealt with quickly and to a completely satisfactory outcome. Certainly makes a great change to find an honest and efficient company”
D. Deakin -
“ Hi Jackie,
Just to let you know that my bollard was installed this morning. Delighted with the product and with the friendly and efficient service I have received throughout the process. I certainly would not hesitate to recommend you to any of my family, friends or colleagues!” Very best wishes.
“ Can you please pass on my thanks to Jackie for the excellent advice and for arranging to have my bollards fitted last week. She advised me on the exact type of post I needed and made sure my installer was on time on the day. What a great experience is has been, to deal with real people and not a call centre. Thank you very much and I will gladly recommend you to all my neighbours”
C. Pearce -
“ I wanted to express my thanks for the very efficient service you have just given. The bollards are exactly what I expected and more and the installation was carried out with the utmost professionalism. Had I known it was this easy to have the bollards in place I would have had them months ago, congratulations all round!!”
Dear Colin and Jackie,
“ Please find a cheque in respect of the recent work in exchanging the bollards.
I am delighted with the bollards and I wanted to take the time to say how much I have appreciated your fabulous customer service.
I haven`t ever experienced the level of care to a customer that you have demonstrated.
From the very start you were incredibly helpful and gave great guidance, never seeming
to mind how many questions I asked. It always felt there was a genuine desire for
me to be happy with the end result and that my needs were met. My installation team
were fabulous when they came to fit the bollards. Prompt, friendly and efficient
with a real commitment to doing a high quality job -
So, thanks to you for a great job. With very best wishes
C. Elam -
“ I just wanted to congratulate Security Bollards Direct for the professionalism you and all of your team have displayed throughout the processing of my order from start to finish.
When you said you would call, you did and when you said you would be calling me again, you did so. Then as promised, your engineer let me know roughly what time he would be arriving today and he also kept me updated throughout the Monday morning journey up the M6 !.
When they arrived at my house they got on with the job quickly and efficiently, I barely knew they were there to be honest, and I was extremely pleased with the end result and the product operation explanation the guys gave to me.
All in all it`s been a brilliant customer experience with your company and I would recommend you to anyone who was in the market for a similar item. Kind regards”
P. Gelder -
“Thank you so much for the efficient and prompt service for installing the security bollard at our premises in Minster. We can highly
recommend the way our property was treated with respect and the site was left clean and tidy. Your representatives were polite and very clear on the operating instructions. A first class service, many thanks”
Vivien Walford -
“Hi, I just wanted to say thanks to all at Direct Bollards for great customer service. I will recommend you to
friends and family, regards John”
John Price -
“ I would like to say a big thank your engineer for doing such an efficient job on installing my bollard in my parking space this morning.
He was polite, punctual and cheerful and it was a pleasure to receive such professional service. I would certainly not hesitate in recommending your services.
No aliens will ever park in my space again thanks to you!
Margaret Mooney -
“Hello, until very recently, I`d never considered the need for security bollards
on my driveway at home. When that all changed I received some great help and advice
from you -
Bob Jarrett -
“Hi, just a quick note to thank you all and especially your installer for a superb service. You kept me updated on when you would arrive etc and the fitting was done very efficiently. I will recommend your company without hesitation, well done”
Alan Williams -
“ Thanks, May I say that the end result looks good and perhaps you would pass on my thanks for the speedy and efficient installation.
I would have no hesitation in recommending your products and services, or using you again in the future”
Brian K Moore -
“ I met your installers today -
Lynn Canbra -
“ Hi, I just wanted to say a big thank you for a lovely job and advice. Wonderful service, many thanks”
Grazyna Gebagska -
“ Ordered Monday, fitted Thursday. Your installer kept me informed as to his eta and carried the work in the most professional manner. I would recommend this company very highly, service does not get any better than this “
Stewart Parbold -
“ Hi, Thank you very much for your service, and a big thank you to my installer for
his installation, his work is fantastic.
We look forward to hopefully working with you again in the future.
Kind Regards “
Joe Kilduff, EMC Europe -
“ A quick shout to say what a great job that your installer did. Also was very quick, cheerful and left the drive very very tidy. Plus the post`s look and work a treat...many thanks Stephen”
Stephen @ M3 Management -
“ I just wanted to say how pleased I was with your installer, who was extremely cheery
and polite. He phoned me the day before to give me an eta and was bang on time the
next day. He did a fantastic job installing the bollard and was very tidy and hard
working and he gave me detailed instruction as to how to operate the bollard. Your
sales team also require a mention. They were very helpful and made me feel confident
with my order. Thank you “
Stefan Bokota -
“ You fella`s have been fantastic, my parking posts were delivered on time and are better than I thought they would be. If I lived in England I would have had you install them as well. I appreciate all of your help and advice, best regards “
William Tobin -
“ Wanted to thank you for the quick service and straight forward advice you gave me. The bollard is exactly what I needed for my driveway and the fitting was perfectly carried out in every way. I would not hesitate to recommend you to anyone, many thanks “
Richard Styles -
“Just a quick email to say thanks for supplying and fitting the security bollards last month. The service from start to finish was excellent and your engineer was extremely professional and is a credit to your company. I have recommended you to a local golf club who have had a similar security issue so hopefully you will hear from them soon”
Chris Hill -
“ I would like to thank you for the prompt and efficient service after I had my car stolen last week, the bollard you suggested is perfect, it looks the part and was fitted without any fuss or mess, I just wish I had done it sooner rather than later, again many thanks “
Matt Cleveley -
“ I cannot praise the work high enough. From start to finish, the first contact by phone, time keeping and the quality of work installing my two posts went without a hitch. I will certainly be recommending you to anyone who asks. Thank you.
Don Bates -
“ I am very pleased with the professional service and the product information for your recommendation of the RD4 Telescopic Post. Your engineer was First Class, he arrived on time, effected a neat installation, left the area in a spotless condition and gave me excellent training in the operation and maintenance of the post.The RD4 bollard is an excellent product, in both quality and ease of operation. I would have every confidence in recommending your family run business “
Ron Sheffield -
As discussed I am very pleased with the parking posts and was extremely pleased with the whole process from the efficiency and politeness of your office staff to the neat and efficient installation by your representative.
I have had neighbours enquiring where I got them from and I have passed your details to them, together with my recommendation.
Once again many thanks for your help,
Stephen McHugo -
Just a quick email to say thank you. Very impressed with the product and your installers professionalism and quality of work, I will certainly recommend your company.
Just had my bollard installed by your engineer. He arrived on time and was very pleasant,
he carried out a brilliant job (in the snow) and cleaned up afterwards. It was a
fantastic job in such cold conditions, and was a brilliant transaction from ordering
Very grateful & would highly recommended your company.
Jane Carroll -
Dean the fitter/installer called me the day before arrival to confirm arrival time on site, he arrived the following day 8am sharp, he warmly greeted myself as i opened the door & then introduced himself & the he spoke to me about the task @ hand.
He was clean, happy & was smiling also, he was precise & his workmanship quality was high, very high.
I maintained my distance & secretly watched as he continued to work, at small intervals, he would stop & clean his area, even the walls & parts of nearby window sills were dusted down with his broom & cloth, I could sense that he took real pride in both his job, my property & also his appearance.
Once the job was complete, he slowly explained & gave me a full demo on the usage and maintenance of my installed bollard, at no time did he rush the task from arrival to completion, he was kind, courteous & presentable.
I would have no issues in recommending your Company to any of my friends or family, I feel as though I have made the 100% right choice in choosing to buy & have this quality product installed by your Company & not from elsewhere.
From start to finish the process was painless & a great pleasure, upon completion the work area was spotless, no mess, no sign of debris & no dust.
May you all grow from strength to strength in this difficult year of 2013, the best money I have spent in ages, from another successful happy customer,
Mr Pinnock from dudley -
I have signed this invoice off and you will receive payment in our March run.
Incidentally, your fitter did an outstanding job, was helpful and flexible around arrangements. Very happy with the product and service provided.
Regards Andrea -
Security Support Manager
Men arrived OK, they called me an hour before which was good, as was in Tesco`s, they were very polite and presentable.
I was impressed with how quickly it was installed.
I have posted some pictures on the Hutton Community Watch FB page (as well as my own) with a link to your site.
Lets hope I sleep better now -
Terrible when you have to make your home like fort knocks!!!
“ Your installer has finished and gone to his next job but I must say what an outstanding job he has done and with great care as well. He was pleasant and knowledgeable, he told me everything he was going to do before he did it and marked everything out so that I could see where the posts would be.
Absolutely cracking job and I will have no hesitation in recommending you when half the street enquires where I got them from.
I will also recommend you to the landscaping company that put in all the driveways in the area and beyond as they asked me to let them know if the job was good, but I will let them know that it was an outstanding job not just a good one.
Many thanks from me and Caroline”
Allan Van Micheals, Senior Global Infrastructure Engineer -
“ This is just a quick email to say thank you for the quick and professional service your company has offered to us.
Both my husband and I were very pleased with Leigh and the work he has done on our
Thank you very much for your help to organise it and have a great weekend! “
Really good job and I appreciate your patience, assistance and clear guidance on the correct post.
I am happy to be a reference point if this helps you in any way with future jobs “
Andrew R Nock -
“ You've just installed eight RD4 telescopic bollards in our private mews to prevent rogue parking.
My neighbours and I wanted to say thanks for a tremendous service and that we'd recommend you to anyone. Brilliant from start to finish, and in Lee and Chris you've got two top workers. We were especially impressed by the attention to detail in matching the concrete infill to the surrounding block paving “
Steven Churchett -
“ Just want to say you guys did an excellent and clean job installing the two telescopic bollards we ordered. We are happy to ring you up again if we need any more done in the future “
We want you to know how pleased we are with the service from your company.
The product is exactly what we need, the communication was superb, the installation immaculate and everything was dead on time.
In fact just brilliant ! “
Tony & Anne Lintott, Derby -
“ Dear Sirs,
We found your company information on the internet and placed an order for the supply and fitting of dark green retractable bollards. From the first contact start to the completion of the job we received excellent service with quality materials.
We would have no hesitation in recommending Security Bollards Direct “
Andrew Taylor, Director -
“ Just a short note to thank you for a job well done on my post. I am really pleased with the result. Once again thanks for your prompt action and would you please thank him for doing a lovely job, even marking the concrete in a block pattern to match the block paving “
“ I would not have believed when I ordered the bollard earlier this week that it would have been installed by Friday. Brendan phoned me this morning to see if it was ok to fit the bollard this afternoon. I was at that point impressed.
As agreed Brendan turned up exactly at 1pm and just got on with the job. Both he and his team were a credit both to him and by association your company as well. Very courteous, good workers and they cleaned everything up and left the place as if nothing had happened. At this point being impressed changed to being amazed. I am of the old school and believe in good old fashioned service, a thing that we see less and less of with each passing year. What a pleasure to find there are a few people who still enjoy providing an excellent service rather than just `flogging` you something.
I will certainly pass on the good word in this area about Brendan and his team and although I don`t know many people who would require security barriers, I will certainly tell any that do to look no further than yourselves “
“ BRILLIANT !!
I just have to write and tell you what a fantastic experience it has been dealing with you and your installers.
“ Just to say thanks for a great service and a good job I will certainly recommend you and your company”
“ Just had the bollard fitted, an excellent job ! Highly recommended, many thanks “
Steve George -
“ I operate a secure caravan storage compound and needed a replacement security bollard.
I found that Security Bollards Direct had just the item I needed. I ordered on line
and was contacted the next day to arrange an installation date. The bollard arrived
2 days later and was installed in the ground 2 days after that.. I am so impressed
with the service I received and the efficiency of delivery. The installation team
were so polite and accommodating I cannot praise them enough. All in all an excellent
product and a top rate company. I have no hesitation in recommending Security Bollards
John Hardy, Somerset. -
" I recently had a black RAM telescopic bollard installed by Colin. He was very helpful
in helping me decide on which bollard would be best for my requirement and also booked
the installation at fairly short notice. The installation was very professional and
he provided me with all instructions and maintenance requirements. Overall, I am
very pleased with the service I received! "
“ My partner and I were very happy with the service we received. Our installer arrived
bang on time, installed the parking post very quickly and efficiently, was pleasant
to deal with and the post has succeeded in deterring anyone else from parking in
our privately owned bay. Thanks very much “
Philippa Sarll -
“ Very happy with the service provided thanks -
It would have been perfect if the installer had been given the correct product details from head office to begin with, but appreciated that he came back the same day to avoid any further disruption “
“ I am very pleased with the parking post which was delivered and fitted as promised.
Colin was very helpful when I initially enquired (and I wasn't really sure what I
needed), and the fitter provided a good service “
“ Once the installers turned up after a no show the day before I can not fault the
service. Carried out quickly and efficiently “
S. Hague -
“ I was very happy with the installation. Done very well. So much so that I gave your details to my neighbour and they have placed an order as well “
“ We were more than happy with the fitting of our security post and have passed on your details to a friend who too is looking for this type of security “
“ Many thanks for your excellent work please pass on my praise to Steven “
S Lamont -
“ I have to say your man Ian was most courteous and professional. No mess and he was on time. Thank you very much “
J Croot -
“ Thanks -
L Ross -
“ Hello, just to let you know that Neil has done an excellent job re; the two security
C Whittaker -
“ I have been highly impressed with Colin and his team and would highly recommend
them. They fitted in with my complex work patterns and arranged a convenient fitting
date pretty quickly. The installer was highly experienced, he did an excellent job
fitting my posts without damaging the driveway -
F Kennedy -